Privacy Policy
1. General Provisions
This Privacy Policy outlines the principles and practices applied by our website in the collection, processing, storage, and protection of personal data in the United Arab Emirates (UAE). Our administration is committed to complying with applicable laws and regulations of the UAE, including data protection frameworks, while aligning with international standards such as the General Data Protection Regulation (GDPR). The primary objective of this document is to inform users about their rights, the nature of information collected, and the methods through which this information is handled. By accessing or using our website, users acknowledge and consent to the practices described herein.
2. Information We Collect
Our website collects personal and non-personal information when users engage with our services. Personal information may include, but is not limited to, names, email addresses, login credentials, and billing details. Non-personal information includes IP addresses, browser type, device identifiers, geolocation data, and website usage statistics. Information may be collected through direct submission by the user, automatic data collection technologies, or interactions with our services. All collected data is proportionate to the services provided and is never gathered without a valid purpose or lawful basis.
3. How We Use Information
Collected data is used exclusively for legitimate business purposes and to enhance user experience. Primary uses include the provision of services, processing transactions, personalizing content, and maintaining account security. Additionally, data may be employed to improve technical infrastructure, conduct research, and ensure compliance with UAE regulations. We may also use information to communicate service updates, respond to inquiries, and deliver promotional offers that are consistent with the preferences of the user. We will never use data in a way that misleads or deceives users.
4. Data Protection and Retention Period
The administration of our website implements appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. Security controls include encryption, secure servers, regular audits, and limited access to personal data. Information is retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is mandated by UAE law. Once retention obligations expire, data will be securely deleted or anonymized.
5. Data Sharing with Third Parties
Personal data may be disclosed to third parties under strict conditions, including service providers, regulatory authorities, and legal entities when required by applicable law. Data sharing is limited to what is necessary for fulfilling contractual obligations, regulatory compliance, or protecting the rights and safety of users. No personal data will be sold, rented, or exchanged for commercial purposes. All third parties must adhere to applicable UAE data protection requirements and international standards when handling user data.
6. Use of Cookies
Our website employs cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. Cookies are small text files placed on devices to improve website functionality and track user preferences. Users have the right to manage cookie settings through their browsers and may opt out of certain categories. However, disabling cookies may affect website performance. All cookies used by our website comply with UAE regulations and international best practices.
7. User Rights
Users are entitled to exercise rights under applicable UAE legislation and GDPR standards. These include the right to access, rectify, and erase personal data, as well as the right to restrict or object to processing. Users may request data portability and withdraw consent at any time without affecting prior lawful processing. Our administration is obligated to respond to such requests promptly, subject to verification of user identity. Users may also lodge complaints with relevant authorities if they believe their rights have been infringed.
8. Changes to the Policy
We reserve the right to amend this Privacy Policy to reflect changes in applicable law, technological advancements, or our operational practices. Updates will be published on this page, and users are encouraged to review the policy periodically. Material changes will be communicated through appropriate means. Continued use of the website after policy updates constitutes acceptance of the revised terms.
9. User Consent
By using our website, users confirm that they have read and understood this Privacy Policy and agree to the collection, processing, and use of their personal information in accordance with its terms. Consent is considered freely given, specific, informed, and unambiguous. Users retain the right to withdraw consent, which may limit access to certain services but will not affect the legality of previous data processing activities.
🏢 BestNet
📍 Al Saqr Business Tower, Sheikh Zayed Road, Trade Centre, Dubai, UAE
📞 +971 4 986 6063